Privacy Policy
AstaPeak operates this store and website, including all data, content, features, tools, products and services provided to you, the customer, as part of a curated shopping experience (the “Services”). AstaPeak is operated by WIY International LLC and powered by Shopify, which enables us to provide these Services.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used and disclosed as described herein.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean any data that identifies you or could reasonably be linked to you. Personal information does not include anonymized or de-identified data.
Depending on how you interact with the Services, where you live and applicable laws, we may collect or process the following categories of personal information:
- Contact details, including your name, billing address, shipping address, telephone number and email address.
- Financial information, including credit or debit card details, payment data, transaction information and payment confirmations.
- Account information, including your username, password, preferences and settings.
- Transaction information, including products viewed, added to your cart, purchased, returned, exchanged or cancelled.
- Communications with us, including customer-support enquiries and feedback.
- Device information, including your IP address, browser type, device identifiers and network information.
- Usage information, including how and when you interact with the Services.
SOURCES OF PERSONAL INFORMATION
We may collect personal information:
- Directly from you when you create an account, place an order, contact us or otherwise provide information.
- Automatically through cookies and similar technologies when you use our website or Services.
- From service providers that collect or process information on our behalf.
- From business partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
PROVIDING AND IMPROVING SERVICES
To process payments, fulfil orders, manage accounts, arrange shipping, handle returns and personalise your shopping experience.
MARKETING AND ADVERTISING
To send promotional communications by email, SMS or other channels, and to display relevant advertisements based on your activity, where permitted by applicable law.
SECURITY AND FRAUD PREVENTION
To protect accounts, detect fraud and help ensure secure transactions.
CUSTOMER SUPPORT AND COMMUNICATIONS
To respond to enquiries, provide assistance and maintain our relationship with you.
LEGAL COMPLIANCE
To comply with applicable laws, respond to lawful requests and enforce our Terms of Service.
HOW WE SHARE PERSONAL INFORMATION
We may disclose your personal information in certain circumstances, including:
- With Shopify and service providers that help us operate our business, including payment, IT, analytics and shipping providers.
- With marketing partners that provide advertising services.
- When you request or consent to the sharing of information.
- Within our business group or with affiliates.
- In connection with business transactions, such as a merger, acquisition or insolvency proceeding.
- To comply with legal obligations or protect our rights, customers and users.
RELATIONSHIP WITH SHOPIFY
Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve them.
Information you submit may be transferred to Shopify and third parties located in other countries. Shopify may also use data from interactions across its platform to support advanced features.
For more information, see Shopify’s Consumer Privacy Policy:
THIRD-PARTY WEBSITES AND LINKS
Our Services may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices, security or content of those websites.
Information shared through public or third-party platforms may be visible to others without restriction.
CHILDREN’S DATA
Our Services are not intended for children or minors. We do not knowingly collect personal information from children under the age specified by applicable law.
If you believe that a child has provided us with personal information, please contact us to request its deletion.
SECURITY AND DATA RETENTION
No security measure is completely foolproof, and we cannot guarantee the absolute security of information transmitted to or through the Services.
We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes and enforce agreements.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights including:
- The right to access your personal information.
- The right to request deletion.
- The right to correct inaccurate information.
- The right to data portability.
- The right to object to certain targeted advertising or data sharing.
- The right to opt out of marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
For more information about Shopify’s handling of personal information, visit:
We may need to verify your identity before processing certain requests.
CONTACT INFORMATION
For questions about this Privacy Policy, privacy requests or concerns about your personal information, please contact:
AstaPeak
Operated by WIY International LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: info@astapeak.com